Frequently asked
questions.
Answers to the most common questions about our brands, orders and network.
Our brands and network
What are your brands?
We run five brands with talent: Pepe Chicken (with FastGoodCuisine), Starsmash (with Amixem), Spud Bros Express (with The Real Spud Bros), Sheesh! (with chef Danny Khezzar) and La Vie Dirty Burgers (with La Vie). Each has its own world, identity and positioning, with a shared ambition: to offer modern, appealing restaurant concepts in tune with new food trends.
Which countries are you in?
We are in France, the United Kingdom, Belgium and Luxembourg, with more than 150 stores.
How do I find the nearest store?
Use the interactive map on the Our network page: search for a city, postcode or address, and filter by brand.
Ordering
How do I order?
You can order our brands for takeaway in our stores or through delivery platforms such as Uber Eats and Deliveroo.
You can order our brands through Click & Collect from our FeedMeTaster site.
For Starsmash, you can also order directly on WhatsApp: one conversation, no app, no account.
What are the opening hours?
Hours vary by location: check the Google page of your nearest store for the exact times.
Can I eat in?
It depends on the restaurant: some have a dining area, like Sheesh! in Paris (Sentier), our Starsmash Store in Lyon or some Spud Bros Express restaurants. Otherwise, you can order delivery, takeaway or Click & Collect.
What if there is a problem with my order?
If you ordered through a delivery platform, use the “help” link on that platform to speak to an agent.
If you ordered through Click & Collect or takeaway, please fill in this form and tell us what went wrong. Our team replies within 48 to 72 hours.
Quality and food safety
Are your brands halal?
All our brands in France are halal. It is a choice of inclusion, not a marketing argument.
Our beef supplier is certified by the Évry-Courcouronnes Mosque and our chicken supplier by the Évry-Courcouronnes Mosque and HQC.
Reference documents are available on request at the restaurant.
Do you offer plant-based options?
Yes. La Vie Dirty Burgers offers 100% plant-based burgers, croques and sides. Other menus also include vegetarian recipes, such as the veggie sando at Sheesh!.
How do you ensure food quality and safety?
Our restaurants are subject to strict hygiene controls that exceed traditional restaurant standards.
We ensure full traceability of all our products, from sourcing to delivery. Our teams carry out regular operational audits on four criteria: hygiene, equipment, process compliance and premises.
How can I check allergen information?
Find all the information on allergens and dietary requirements specific to each of our brands on the brand pages.
For a question about a specific product, contact us through social media or our form.
Can you guarantee no cross-contamination with plant-based dishes and other brands?
We train our teams to the strictest standards and use separate equipment, but our dishes are prepared in a shared preparation area.
We therefore cannot guarantee the absence of cross-contamination, but we are committed to food safety and take every possible precaution. Please share any questions or concerns using our form.
Working with us
How do I open a store or become a franchisee?
We support franchisees in opening single-brand restaurants or multi-brand stores. Discover our two store types, then fill in the franchisee form.
I am a content creator or chef: how can I work with TASTER?
We create our brands with talent: content creators, chefs, entrepreneurs. Tell us who you are and what kind of partnership interests you.
How do I contact TASTER or join the team?
Customers, media and press, partners: pick the right contact. For job openings, head to Welcome to the Jungle.