Privacy Policy

TASTER PRIVACY POLICY – 2023

At Taster, we value your privacy and we are committed to protecting your personal information. This Privacy Policy outlines the types of personal information we collect when you use our website, how we use it, and the choices you have regarding your personal information.

What personal information do we collect?

We may collect personal information about you when you visit our restaurants, use our website or mobile apps (“online services”), and otherwise interact with us (collectively, “services”). The information we collect falls into three categories: (a) information you provide to us; (b) information we collect through automated methods when you use our services; and (c) information we collect from other sources (see below).  

Generally, you are under no obligation to provide your personal information. However, in certain cases, we may be unable to provide you with our services unless you provide your personal information.

You may provide the following information to us, depending on how you interact with us:

• personal details, such as your name, postal and email addresses, phone number, birthday information and other contact information, when you register with our online services, enter one of our competitions, or contact us by phone or through our online services;
• demographic information such as age or gender;
• transaction information, including information about the products you buy, prices, method of payment and payment details;
• account information, such as your username or password (or anything else that identifies you) used to access our online services or to buy or use our products and services;
• other personal information you choose to provide us when you interact with us (including through social media);
• information about your device and browser, internet protocol (IP) address.

How do we use your personal information?

We use your personal information for the following purposes:

• to provide you with our services and products;
• to process your orders and payments;
• to communicate with you regarding your orders and inquiries;
• to personalise your experience on our website;
• to improve our website and services and your overall customer experience, in particular by improving our existing technologies and developing new products and services;
• business analytics, including consumer and operations research, to assess the effectiveness of our sales, online service, marketing, and advertising, and to analyse market trends and (future) customer demand;
• to ensure the security of our online services and in-restaurant technology, including the detection, prevention, and investigation of attacks;
• to protect against, identify and prevent fraud and other crime, claims and other liabilities;
• to protect the rights, safety, health, and security of our customers, our employees, our franchisees, and the general public, and to protect our property;
• to anonymize your information for further internal and external use in a manner that does not identify you;
• to comply with legal and regulatory requirements.

We may use the information we collect about you in other ways, which we will tell you about at the time we collect it or before we begin using it for those other purposes.

If we are established in the EU or the European Economic Area (“EEA”) or are otherwise subject to the General Data Protection Regulation (“GDPR”), we process your personal information on the basis of:

• the necessity to perform a contract we have concluded with you or the necessity to take steps at your request prior to entering into such a contract;
• our prevailing legitimate interest to personalise and improve your overall customer experience and achieve the purposes set out above;
• the necessity to comply with legal obligations to which we are subject.

How do we protect your personal information?

We take appropriate measures to ensure that your personal information is secure. We use industry-standard encryption technologies to protect your personal information during transmission and we store your personal information in secure databases.

Do we share your personal information?

We may share your personal information with third-party service providers that assist us with our operations, such as payment processors. We may also share your personal information with law enforcement or government agencies when required by law.

We do not sell or rent your personal information to third parties.

Your choices regarding your personal information

You have the following choices regarding your personal information:

You can opt-out of receiving marketing emails from us by following the instructions in the email.

You can request that we delete your personal information by contacting us at [email protected] however, please note that we may need to retain certain information for legal or operational reasons.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website.

Contact us

If you have any questions or concerns regarding this Privacy Policy, please contact us at [email protected]